Welcome to the !ce Penguin FAQ page! Below, you’ll find answers to common questions about our services, founder, team, products, certifications, and business highlights.
General Questions
1. What is !ce Penguin?
!ce Penguin is a web development company based in West Bengal, India. We specialize in providing affordable, modern, and custom web solutions for businesses, startups, and individuals.
2. Who is the founder of !ce Penguin?
The founder of !ce Penguin is Engr. Pronabesh Ghosh. He is also the lead developer and technical expert behind the company’s operations.
3. What services does !ce Penguin offer?
We provide a wide range of services, including:
- Custom Website Design
- E-commerce Solutions
- SEO Optimization
- Website Maintenance
- Content Management Systems (CMS)
4. Where is !ce Penguin located?
We are located in Bangaljhi, Chapra, Nadia - 741123, West Bengal, India.
5. How can I contact !ce Penguin?
6. Who develops the websites at !ce Penguin?
Websites and solutions are personally developed by Engr. Pronabesh Ghosh and his dedicated team.
Web Development Questions
7. Are the websites mobile-friendly?
Yes! All websites designed by !ce Penguin are fully responsive, ensuring they work seamlessly on desktops, tablets, and smartphones.
8. How much does it cost to build a website?
Website costs depend on your requirements, such as design complexity, features, and integrations. Contact us for a free quote tailored to your needs.
9. How long does it take to create a website?
The development timeline varies depending on the project’s scope and complexity. However, we strive to deliver high-quality websites quickly and efficiently.
10. Can I update the website content myself?
Yes, we provide Content Management Systems (CMS) that allow you to update your website's content with ease.
11. Do you offer e-commerce website development?
Absolutely! We specialize in creating custom e-commerce solutions for businesses looking to sell products and services online.
12. Do you provide ongoing support and maintenance?
Yes, we offer website maintenance services to ensure your site remains secure, up-to-date, and functional.
13. Will my website be SEO-friendly?
Yes, all websites we develop are optimized for SEO to improve your visibility on search engines.
Founder & Team Questions
14. Who is Pronabesh Ghosh?
Engr. Pronabesh Ghosh is the Founder and Lead Developer of !ce Penguin. He is a skilled professional with a passion for creating innovative, user-friendly web solutions.
15. Does !ce Penguin have a team, or is it an individual effort?
While Pronabesh Ghosh leads all development and design efforts, he works closely with a small, dedicated team of 4 members operating on a performance partnership model.
Customer & Project Questions
16. Can I see samples of your work?
Yes, we’d be happy to share a portfolio of websites we've developed. Please contact us for more details.
17. How do I get started with !ce Penguin?
Reach out to us via:
Email:
info@icepenguin.in
Phone: +91 8972681375
We’ll discuss your requirements and create a solution tailored to your goals.
18. Why should I choose !ce Penguin over other companies?
Here’s why !ce Penguin stands out:
- Affordable and customized solutions
- Modern, responsive designs
- Expert development by Engr. Pronabesh Ghosh
- SEO-optimized websites
- Ongoing maintenance and support
!ce Edits – Design & Editing Services
19. What is !ce Edits?
!ce Edits is owned by Rakib Mondal and focuses on creative design and editing services. We help you enhance your brand’s visual identity through professional image editing, graphic design, branding elements, and more.
20. What types of editing services do you offer under !ce Edits?
- Image retouching and enhancement
- Custom logo and brand identity design
- Promotional banner and poster designs
- Social media graphics and ad creatives
21. Are !ce Edits services only for businesses, or can individuals use them too?
Our services cater to everyone—from small businesses and startups to individual content creators, bloggers, and social media influencers seeking visually appealing content.
22. How do you ensure the designs match my brand’s style and message?
We begin every project with a thorough consultation, discussing your brand’s goals, target audience, color schemes, and design preferences. We provide concept drafts and incorporate your feedback to ensure the final design aligns with your vision.
23. How long does it take to complete a typical design or editing project?
Timelines vary by complexity. Simple edits may take a few days, while full branding packages could take a few weeks.
24. Can I request revisions if I’m not fully satisfied with the initial designs?
Absolutely. We offer a set number of revisions to ensure the final result meets your expectations.
25. Do you offer packages or bundles for multiple editing and design needs?
Yes, we provide customizable packages that allow you to bundle multiple services at a discounted rate.
26. Do you provide source files and assets after project completion?
We deliver high-resolution files and, upon request, can provide editable source files once the project is finalized.
Certifications & Products
27. Is !ce Penguin a government-registered MSME?
Yes. We are recognized as the Largest MSME Web Development Brand in our region.
MSME Registration No: UDYAM-WB-15-0083413
Registration Date: 02/05/2025
28. Do you provide an API for payment gateway integration?
Yes. We offer the Ice Pay Payment Gateway API, which integrates into any site built by !ce Penguin.
We charge a transparent 5% commission on each transaction processed.
29. What is Ice Forms and how is it priced?
Ice Forms is our in-house exam and survey system, similar to Google Forms, tailored for educators and organizations.
It’s available on a ₹50/month subscription, providing unlimited forms, secure data storage, and customizable templates.
Business & Valuation
30. What is the current valuation of !ce Penguin?
Based on our profitability, recurring products (Ice Pay & Ice Forms), documented processes, and 2× annual growth, our estimated valuation is between ₹8–10 lakhs as of 2025.
31. How do you showcase your valuation on your site?
You can display it in your About Us or Press section with a statement like:
“As of 2025, Ice Penguin is valued at an estimated ₹8–10 lakhs, driven by high profitability, recurring revenue, and innovative proprietary tools.”